First you need to create your personal or business Rensoft account by signing up on our website. When you log in to your account for the first time, the system will guide you through the steps required to start working on Rensoft. If you need help with the initial setup, don’t hesitate to ask and we’re happy to help.

Your data security is paramount to us and we employ the highest level of security. Rensoft is hosted on Google Cloud Platform.

Key security elements:

• each client base is kept separately and access to live data is very limited
• hardware support / maintenance is provided by Google Cloud Platform
• live data is backed up on daily basis

Access to the live system is based on:

• secure HTTP connection secured by SSL cert
• required password strength is configurable by supervisor and has 3 strength levels:

Level 1: user defined passwords with no requirements
Level 2: numbers and letters are required
Level 3: capital letters, lower case letters, numbers and certain symbols are required

• all successful logins and invalid login attempts are logged
• to avoid brute force password hacking, IP-addresses are blacklisted for 24h after 10 bad password attempts
• supervisor can configure a forced password change after a given amount of days
• user can be forced to change the provided initial password on the first login

Yes, you can! Because Rensoft is cloud-based insurance software you can work from anywhere, at any time. You only need an internet connection and a device with a web browser.

At Rensoft, total data security is the alignment of our technology, policies, and business model. Our data and privacy policies reflect a simple principle: the data we collect (or stored by Rensoft) is yours. For more information, please take a look at our Privacy Policy and Terms and Conditions.

We don’t have a mobile app, but Rensoft design is responsive. This means that you can use it on any device with a web browser.

We are located in Kenya, Nairobi with our main development office in TRV Office Plaza | Westlands Nairobi.